CMKL University is seeking a detail-oriented and proactive Registrar Officer to join our growing academic operations team. This role plays a vital part in supporting students, faculty, and institutional processes, ensuring academic integrity and a seamless student journey.
- Bachelor’s degree
- Strong attention to detail and excellent organizational skills
- Proficiency in digital tools and academic systems
- Good communication and collaboration skills
- Experience in higher education or registrar’s office is a plus
Student Records & Documentation
- Maintain accurate, up-to-date student academic records in Airtable and other systems.
- Process student document requests and track fulfillment using Airtable.
- Archive and securely store academic records across systems such as Omega, Canvas, and A1CE.
- Ensure data privacy and compliance with institutional standards.
Course Registration & Academic Management
- Manage course offerings and registration setup in Omega to enable student enrollment.
- Oversee course-related processes such as add/drop, withdrawals, and prerequisite checks.
- Follow up with program coordinators and faculty regarding delayed grade submissions.
- Monitor student academic standing, including probation, suspension, and readmission policies.
Graduation & Degree Conferral
- Coordinate the graduation process, including forming graduation lists and selecting the valedictorian.
- Maintain and issue graduation records, diplomas, and graduation certificates.
- Track and confirm degree completion requirements.
Academic Calendar & Institutional Coordination
- Create and maintain the academic calendar in collaboration with academic departments and HR.
- Ensure updates for undergraduate and graduate programs and public holidays are reflected.
- Support alignment of academic operations with institutional policies and timelines.
Institutional Compliance & Policy
- Ensure adherence to academic policies and procedures.
- Develop and maintain a centralized manual of academic operations for CMKL University.
- Coordinate with IT to ensure student email accounts and system access are provisioned correctly.
Advising & Academic Support
- Coordinate with program coordinators to track student academic progress.
- Offer guidance to students on academic policies, procedures, deadlines, and document handling.
- Support faculty with class rosters, grade entry, and use of academic systems.
Credit Transfer & Partnerships
- Evaluate student credit transfer requests in collaboration with academic departments.
- Update course articulation agreements with partner institutions every 2 years.
- Register new students into Omega and A1CE platforms.
Student ID Cards & Insurance Support
- Prepare and issue student ID cards for all enrolled students.
- Coordinate with the university’s insurance provider to enroll students in insurance plans.
- Provide assistance and support to students regarding their insurance coverage, claims, or any related concerns.
- Serve as a liaison between students and the insurance company for resolving issues or clarifying benefits.
Other Responsibilities
- Perform additional registrar duties and administrative support as required.
- Attend meetings and support events or external university activities as needed.